Effective Communication Training
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The landscape of work and the world itself are evolving rapidly. Artificial intelligence, remote work, and automation are reshaping how we operate. As a seasoned practitioner with decades of experience, I’ve distilled hard-earned lessons into practical insights that I’ll share with you—not as an academic, but as someone who’s navigated global teams in leading management consulting firms.
Our focus? Durable skills—the bedrock competencies that withstand the test of time. Unlike perishable skills (think typewriting), these are essential for staying relevant in today’s dynamic environment. Even as AI bots handle routine tasks, durable skills remain invaluable.
So, how can you thrive amidst constant change? The answer lies in leadership. Leaders anticipate shifts and recognize the need for these skills. Whether you’re aspiring to lead or enhancing your existing leadership abilities, this course is designed for you.
I’ve distilled my insights into 10 keys—the 10 x 10 Formula. These practical tools will empower you to adapt, innovate, and excel.
Lesson 1
Set Goals and Expectations
Lesson 2
Ask Clarifying Questions
Lesson 3
Conflict Resolution
Lesson 4
Lesson 5
Praise in Public, Criticize in Private
Lesson 6
Intentions Matter
Reinforcement through Repetition
Lesson 7
Build Consensus & Alignment
Lesson 8
Lesson 9
Coherence is Congruence
Lesson 10
Non Verbal is Essential
Lesson 11
Diffrent Strokes for Diffrent Folks
Final Lesson
Putting it all together
Next Course
Data Storytelling